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RECELL LTD

100% NZ OWNED & OPERATED

Battery Specialists, Nationwide Delivery

New Zealand's Online Store for Century Batteries


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Customer Feedback

 

Below is the result of your feedback form.  It was submitted by

 () on Saturday, October 10, 2020 at 10:07:16

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How convenient was the website to use: Very convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: golf trundler battery

 

Comments: As good a service as I have ever had.Email confirming my order sent straight after order placed, and battery delivered the very next day.

Just excellent!

 

Name: Rob Peterken

 

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Below is the result of your feedback form.  It was submitted by

 () on Wednesday, October 7, 2020 at 15:01:21

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Fairly satisfied

 

Product: Battery inserts

 

Comments: I was amazed at how simple it was to order on-line, and the fact that it took only 22 hours from when I ordered to it being delivered to my doorstep.  However, I fell at the first hurdle, as I don't own a tork screwdriver.

 

Name: Maureen Youngf

 

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Below is the result of your feedback form.  It was submitted by

 () on Wednesday, October 7, 2020 at 09:21:27

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: UPS Kit 5. 2 Century PS1285 Batteries.

 

Comments: Over the moon with the site as well as treatment. No fuss.

ordered and paid online. Items were delivered to my door the next morning.

Installed and up and going within 28hours of order. VERY satisfied. Would recommend to anyone and WILL use again.

 

Name: B.F.McGuire

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Friday, October 2, 2020 at 17:46:57

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Enviromower battery kit

 

Comments: Next day delivery. 15 minutes to fit. Overnight charge and now have a brand new Enviromower!

Great service, great product - thanks guys

 

Name: Brian

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Thursday, September 17, 2020 at 10:31:52

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Product: Enviromower replacement batteries

 

Comments: Quick and easy to swap out batteries, overnight charge and my mower is like new. If I can do it anyone can.

 

Name: Karen Hayden

 

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Below is the result of your feedback form.  It was submitted by

 () on Sunday, May 24, 2020 at 17:48:10

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How convenient was the website to use: Very convenient

 

Overall, are you satisfied with our company: Fairly satisfied

 

Product: Enviro-lawnmower battery kit

 

Comments: Thank you for your excellent service and communication throughout. The product ordered was received promptly and with good additional service in sending installation instructions. The only comment I would make is that packaging could have been more substantial as the base had no padding and could have been damaged in transit - but the couriers were obviously careful.

 

Name: Jane Wright

 

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Below is the result of your feedback form.  It was submitted by

 () on Thursday, April 30, 2020 at 16:19:15

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Replacement battery

 

Comments: Very easy to use website and great communication after purchase.

 

 

Name: cameron

 

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Below is the result of your feedback form.  It was submitted by

 () on Wednesday, March 4, 2020 at 16:25:15

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Paslode battery

 

Comments: Prompt delivery and good product

 

Name: Jim gotty

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Friday, January 24, 2020 at 19:17:56

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Battery pack 12v 10ah

 

Comments: Unbelievably quick delivery

 

Name: David Bolton

 

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Below is the result of your feedback form.  It was submitted by

 () on Friday, December 20, 2019 at 17:11:12

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How convenient was the website to use: Very convenient

 

Overall, are you satisfied with our company: Fairly satisfied

 

Product: Battery Ritar 12180

 

Comments: Battery was same make and number but instead of spade lugs the replacement battery had socket lugs with no bolts. Had to source correct bolts and manipulate connecting wires. But all good now.

 

Name: Murray Latta

 

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Below is the result of your feedback form.  It was submitted by

 () on Thursday, December 12, 2019 at 17:40:46

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How convenient was the website to use: Very convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: PS670 6v 7Ah battery

 

Comments: Easy way to identify and then get the correct replacement battery.

 

Name: Donald Murray

 

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Below is the result of your feedback form.  It was submitted by

 () on Thursday, December 12, 2019 at 07:06:26

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How convenient was the website to use: Very convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Alarm battery

 

Comments: Quick and easy to find and order a battery for my house alarm.

Received two days later.. Excellent value for money.

 

Name: Raj Patel

 

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Below is the result of your feedback form.  It was submitted by

 () on Friday, November 8, 2019 at 18:00:26

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: 2 x 12volt batteries

 

Comments: Unbelievably quick service. Thank you so much.

 

Name: Diane Rolton

 

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Below is the result of your feedback form.  It was submitted by

 () on Wednesday, October 9, 2019 at 21:32:03

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Enviromower battery

 

Comments: Excellent service

 

Name: Peter Comery

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Tuesday, October 8, 2019 at 19:17:46

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How convenient was the website to use: Very convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Enviromower E500 10AH Black/Red Battery Kit 12v 10AH

 

Comments: Ordering, payment, so easy with quick excellent no fuss supply service. Have had mower since 2004 and this is only 2nd time of battery renewal.

 

Name: Les

 

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Below is the result of your feedback form.  It was submitted by

 () on Monday, September 9, 2019 at 16:55:06

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: 1x / 2xPS12100 / Enviromower battery kit

 

Comments: The battery replacement kit arrived at our South Island address less the 24 hrs after placing the online order. Very impressive. Very straightforward to effect the replacement of batteries. Charge overnite and there are ready to go.

 

 

Name: Jeff

 

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Below is the result of your feedback form.  It was submitted by

 () on Wednesday, April 24, 2019 at 22:07:38

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Environmower replacement battery kit

 

Comments: A fast and friendly service that cannot be faulted. Totally recommend to others

 

Name: Andrea W

 

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Below is the result of your feedback form.  It was submitted by

 () on Saturday, March 30, 2019 at 21:28:55

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How convenient was the website to use: convenient

 

Overall, are you satisfied with our company: Fairly satisfied

 

Product: Century 12v/7ah

 

Comments: Great selection, and delivered your door. Excellent service.

 

Name: Steve

 

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Below is the result of your feedback form.  It was submitted by

 () on Wednesday, February 20, 2019 at 16:46:18

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Enviromower battery kit

 

Comments: Absolutely AWESOME service, 5 hours from order/payment to delivery (Auckland - Waihi), wasn't expecting that!! :-)  So amazingly simple to replace the cells in the old battery, and the instruction sheet provided was easy to follow too... after 24 hours on charge the lawns were mowed and the ancient red enviromower is cutting like a new one.

Definitely recommend replacing cells rather than buying a new battery. The highest recommendation to purchasing from Recell too!!!!!  Thanks guys!!!

 

Name: Jean

 

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Below is the result of your feedback form.  It was submitted by

 () on Friday, December 14, 2018 at 11:03:27

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Enviromower batteries

 

Comments: Excellent service. The batteries are performing very well thanks.

 

Name: Lewis Hopkins

 

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Below is the result of your feedback form.  It was submitted by

 () on Tuesday, November 13, 2018 at 08:29:08

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How convenient was the website to use: Extremely convenient

 

Product: Enviromower 10amp battery pack

 

Comments: Top job, delivered same day, simple instructions, easy to do.

 

 

 

Name: David Main

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Wednesday, June 27, 2018 at 07:57:55

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How convenient was the website to use: Very convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: environmower batteries

 

Comments: arrived within expected time

 

Name: David john Marshall

 

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Below is the result of your feedback form.  It was submitted by

 () on Friday, June 15, 2018 at 10:01:35

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Electrocoup Battery Pack F3005

 

Comments: Was surprised the battery pack wasn't wrapped but upon my query was informed it was delivered by hand and not courier so this explained the situation, got good follow up which I appreciate

 

Name: Janice Thompsett

 

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Below is the result of your feedback form.  It was submitted by

 () on Wednesday, June 6, 2018 at 17:14:28

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: House Alarm Battery

 

Comments: I emailed a photo of our old battery and Bob sent us a link to the new battery we needed, so i ordered it and it arrived very quickly.

Now it's installed. Thanks for your help and will recommend your business to others.

 

Name: Mike Neilson

 

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Below is the result of your feedback form.  It was submitted by

 () on Tuesday, May 29, 2018 at 22:32:45

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

Product: Alam bettary

 

Comments: Thank you very much, good services

 

Name: Linda Zhang

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Monday, September 5, 2016 at 14:47:53

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How convenient was the website to use: Inconvenient

 

Compared to our competitors, is our product better, worse, or about the same: Better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: 12 Volt 7.2 Ah.

 

Products wanted: Yes. I had difficulty in placing my order so rang the number provided. The gentleman who answered was extremely helpful.

 

Comments improve: Ease of placing order can be improved.

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Tuesday, August 30, 2016 at 21:54:34

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How convenient was the website to use: Extremely convenient

 

Compared to our competitors, is our product better, worse, or about the same: A lot better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: Battery Kit x2 PS12100

 

Products wanted: No

 

Comments improve: Already 10/10

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Friday, July 8, 2016 at 10:31:54

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How convenient was the website to use: Extremely convenient

 

Compared to our competitors, is our product better, worse, or about the same: Better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: nail gun battery

 

Products wanted: no

 

Comments improve: if it aint broke   dont touch.

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Tuesday, July 5, 2016 at 15:51:13

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How convenient was the website to use: Extremely convenient

 

Compared to our competitors, is our product better, worse, or about the same: Better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: Enviromower batteries

 

Products wanted: Changes have been made - two batteries shown. Excellent!

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Monday, July 4, 2016 at 13:23:35

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How convenient was the website to use: Very convenient

 

Compared to our competitors, is our product better, worse, or about the same: About the same

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: UPSKIT23

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Tuesday, June 21, 2016 at 09:46:32

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How convenient was the website to use: convenient

 

Compared to our competitors, is our product better, worse, or about the same: Better

 

Overall, are you satisfied with our company: Fairly satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 4

 

Product purchased: NOK 8210 battery

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Friday, June 10, 2016 at 09:55:18

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How convenient was the website to use: Very convenient

 

Compared to our competitors, is our product better, worse, or about the same: About the same

 

Overall, are you satisfied with our company: Satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 4

 

Product purchased: Impulse battery 404717

 

Comments improve: Who is your agent in Whangarei and their address.

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Saturday, May 21, 2016 at 19:28:01

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How convenient was the website to use: Extremely convenient

 

Compared to our competitors, is our product better, worse, or about the same: A lot better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: Two Ritar RT613 rechargeable batteries

 

Products wanted: Free giveaways

 

Comments improve: Relax your doing good

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Wednesday, April 20, 2016 at 20:48:57

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How convenient was the website to use: Extremely convenient

 

Compared to our competitors, is our product better, worse, or about the same: A lot better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: Alarm battery

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Tuesday, April 19, 2016 at 10:30:55

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How convenient was the website to use: Very convenient

 

Compared to our competitors, is our product better, worse, or about the same: Better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: 24 volt motor mower battery

 

Products wanted: No

 

Comments improve: Excellent service 1 day delivery to Alexandra

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Wednesday, April 13, 2016 at 08:58:08

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How convenient was the website to use: Very convenient

 

Compared to our competitors, is our product better, worse, or about the same: Better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: Enviro mower battery kit

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Thursday, March 31, 2016 at 08:01:53

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How convenient was the website to use: Extremely convenient

 

Compared to our competitors, is our product better, worse, or about the same: Better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: battery for house alarm

 

Comments: site easy to navigate, good price, delivery options good

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Thursday, March 24, 2016 at 13:44:08

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How convenient was the website to use: Slightly convenient

 

Compared to our competitors, is our product better, worse, or about the same: About the same

 

Overall, are you satisfied with our company: Fairly satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 4

 

Product purchased: RT1270

 

Products wanted: I couldn't get the Advanced Product search to work..  input:12volt (tolerance=0), length=155 (tolerance=10), width=65 (tolerance=5) gave no results. Changed various parameters but still nothing.  Need either better explanation of how to use or fixing (if it isn't working)

 

Comments: excellent order processing and customer feedback on order progress.

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Monday, March 21, 2016 at 16:54:01

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How convenient was the website to use: Extremely convenient

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: Enviromower Battery Kit

 

Products wanted: No, looks OK to me.

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Sunday, February 28, 2016 at 03:50:58

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How convenient was the website to use: convenient

 

Compared to our competitors, is our product better, worse, or about the same: A lot better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: Replacement battery set for an Enviromover, in the UK

 

Products wanted: Well, it was unable to get to the payment page in the order process. But I had an excellent response from Bob Bonnett when I emailed asking for help, providing an alternative method of ordering and paying - AND undertaking to follow up the technical side of my problem after I provided details of my web browser.

 

Comments: Altogether an excellent experience and a relief to have been able to sort out the problem with my mower!

 

Humphrey Thompson

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Monday, February 22, 2016 at 11:45:17

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How convenient was the website to use: Extremely convenient

 

Compared to our competitors, is our product better, worse, or about the same: Better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: Enviromower battery replacement cells.

 

Comments: Great communincation, great service, great product. Very very pleased and would recommend you. Thanks.

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Tuesday, January 19, 2016 at 08:18:49

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How convenient was the website to use: Very convenient

 

Compared to our competitors, is our product better, worse, or about the same: About the same

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: Enviro Mower replacement batteries kit

 

Products wanted: Perhaps your textual links to the other website pages could be emphasised with more than just an underline -  perhaps colour or boldface as well. 

Reason: Easy to miss if using a tablet rather than a desktop to view.

 

Comments: Superfast response to answerphone message.

Competitive pricing for both product and courier.

Professional yet friendly personal communication by both phone and email.

A small error immediately apologised for and corrected.

21 hour overnight delivery!

This all makes for a very impressed and happy customer.

 

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Tuesday, January 12, 2016 at 12:32:02

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How convenient was the website to use: Extremely convenient

 

Compared to our competitors, is our product better, worse, or about the same: Better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: Enviromower batteries

 

Products wanted: No- it works well and is straightforward to use.

 

Comments: Good service and really friendly and helpful staff at pickup location (Lower Hutt)

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Thursday, November 12, 2015 at 13:33:50

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How convenient was the website to use: Very convenient

 

Compared to our competitors, is our product better, worse, or about the same: About the same

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 4

 

Product purchased: Enviromower battery kit

 

 

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Below is the result of your feedback form.  It was submitted by

 () on Monday, November 2, 2015 at 17:43:42

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How convenient was the website to use: Extremely convenient

 

Compared to our competitors, is our product better, worse, or about the same: A lot better

 

Overall, are you satisfied with our company: Extremely satisfied

 

How likely is it that you would recommend this company to a friend or colleague: 5 Very Likely

 

Product purchased: Replacement Enviromower cells

 

Comments: Delivery about 6 hours on the first working day and before my credit card had been invoiced, exceptional

 

 

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